How do I get a non agent-specific API key? : Sandbox-Freshdesk

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How do I get a non agent-specific API key? Print

Created by: Fawzia Aleem

Modified on: Tue, 18 Jun, 2024 at 4:58 PM

The API key would be unique for each agent in the account and similar to the login credentials when performing an API call or for integrations. The API key is available only for agents and not for the customers. Also, each API key would be able to perform specific functions based on the role of the agent in the account.

Fawzia is the author of this solution article.

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How do I get a non agent-specific API key? Print

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