Is there any way to view the tickets based on a particular article?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:59 PM by Fawzia Aleem

There is a feature called 'Article Feedback list' that displays an option to see all the article feedback received and it takes the agent to the ticket list page with the article feedback tickets.


                                                                              


This option is available in the solution home page and article view page.

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