How do I export the information of one particular customer?
Modified on: Tue, 18 Jun, 2024 at 5:01 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
There is a app called "Export Customer profile" which helps in exporting all the information about a particular customer in a downloadable CSV file. This includes:
-Profile: All customer information available in default and custom fields
-Tickets: Tickets raised by the customer and conversations within those tickets
-Forums: Topics created by the customer and contributions
-Satisfaction ratings provided by the customer
For more information, refer this link.
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