How do we get to know if the ticket is created from the feedback widget in the ticket list view page?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:02 PM by Fawzia Aleem

Please navigate to the Tickets tab -> scroll down to source filter to the left of the list view -> where you could choose the "feedback widget" option. This would give you the tickets created from the feedback widget when your customer submits feedback through this on your website.

Also, On the ticket list view page, you will find the symbol of a folder embedded on the ticket created through a feedback widget.