To access the right sumologic link and fetch logs, follow the below steps
- Access Freshops and enter the customer account ID or URL
- Search for “Pod” using ctrl+f (or cmd+f). Based on the POD, click on the corresponding sumologic URL as shown below.
| POD | URL |
|---|---|
| US (us-east-1) | Sumologi-US |
| EUC (eu-central-1) | Sumologi-EU |
| AU, IND (ap-south-1, ap-southeast-2) | Sumologic-AU |
If you observe any access issue login to https://myapplications.microsoft.com/ and then try to access the above links.