How to get an overview of the number of tickets submitted from each Company? : Sandbox-Freshdesk

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Created by: Fawzia Aleem

Modified on: Tue, 18 Jun, 2024 at 5:04 PM

To obtain the total number of tickets created by each Company in Freshdesk, follow these steps:

1. Go to the Analytics tab and select the New Report option (applicable if you are on the Pro or Enterprise plan).

2. Add a widget and apply the filters as in the below sample screenshot:

3. Apply additional filters if necessary.

4. Use the Show Underlying data option to access the ticket-level data.

5. Save the report and export it if required.

Fawzia is the author of this solution article.

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