Tags in Freshdesk are basically used for internal purposes to help the agents in tracking and segregating tickets, articles, and contacts. So, it will not be visible on the customer portal.
Will the tags be visible on the customer portal? Print
Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 5:05 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.