You can assign a service task to a field technician or a support agent. This service task can be requested by a customer and created by a support agent or a field technician. Read this article to see how you can create a service task.
I have created a service task directly without any ticket. Can I assign this service task to a field technician? Print
Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 5:09 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.