Dynamic Placeholders
This article provides details about how you can use dynamic placeholders specific to solutions articles to help your customers better. Placeholders for ea...
Tue, 18 Jun, 2024 at 4:40 PM
You can customize how your pages (and users) access attachments in your solutions and forums. For example, you can create a layout that will automatically...
Tue, 18 Jun, 2024 at 4:42 PM
You can use ready-made snippets in your FreshThemes to enhance your support operations. For example, instead of updating the layout of the new ticket form, ...
Tue, 18 Jun, 2024 at 4:45 PM
This article provides details about the placeholders you can use if you have Multilingual Support on the portal. Placeholder for Language...
Tue, 18 Jun, 2024 at 4:46 PM
This article provides details about the set of placeholders you can use in your support portal or in the header or footer area. Placeholder Retu...
Tue, 18 Jun, 2024 at 4:47 PM
The first piece in your FreshThemes jigsaw puzzle is laying out your forums right. You probably want your customers to get a quick snapshot of your latest,...
Tue, 18 Jun, 2024 at 5:03 PM
The second group of placeholders you might be using quite a lot is related to your users and how they access your portal. Remember, users refer to both Req...
Tue, 18 Jun, 2024 at 5:06 PM