Contacts & Companies
For all account in the Estate and Forest plan you can add upto 300 companies for a single contact.
Tue, 18 Jun, 2024 at 5:11 PM
There will not be any duplicates contacts created. When you import, the existing contacts will be updated if there are different details for the email addre...
Tue, 18 Jun, 2024 at 5:13 PM
You can export your contacts to a CSV file from under the Customer's tab. When a contact export is triggered, an email is sent to the event performing a...
Tue, 18 Jun, 2024 at 5:15 PM
The unverified contacts are the contacts who have not activated their email address or have never logged into Freshdesk. You can resend the activation email...
Tue, 18 Jun, 2024 at 5:16 PM
When a contact is deleted we do not permanently purge the contacts. Instead it is moved to the Deleted contacts list on the Customers tab. You can restore t...
Tue, 18 Jun, 2024 at 5:16 PM
The tickets that the contact creates in future will not be marked as Spam. The tickets will be considered as valid tickets because Freshdesk would have no r...
Tue, 18 Jun, 2024 at 5:17 PM