Sandbox-Freshdesk

A Webhook is a callback to an application or web service that is triggered when a specific event occurs. That means you can set up a Webhook to look for a s...

Please visit http://developer.freshdesk.com/api for API documentation.

A Webhook is a callback to an application or web service triggered when a specific event occurs. In case of a particular update, change, or action in your h...

A webhook would be dropped only if it exceeds the permitted API rate limit of your Freshdesk Account. Please write to support@freshdesk.com with details reg...

Any webhook you have set up on your Freshdesk - be it in an automation rule, or an external webhooks  ( like Zapier or TimeCamp) - will contribute towards a...

This is a notification email that is auto-generated when a Webhook which is triggered from your account fails. This Webhook might be a part of the automatio...

In Freshdesk, error codes may appear during various interactions and processes, indicating specific issues or anomalies that need attention. Understanding t...

You can view the tickets from a custom ticket list view, using API. You could make use of v1 of API to have this done. Please refer to this documentation fo...

As of now, the V2 of Freshdesk's API supports only the Freshdesk URL on HTTPs. Making calls using the vanity URL isn't supported.

Note: The per-minute rate limiting is being rolled out in batches. The number of API calls you can make is based on your plan. This limit is applied to ...