API & Webhooks (23)

What are Webhooks?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:35 PM by Fawzia Aleem
Is there any documentation for the APIs on Freshdesk?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:36 PM by Fawzia Aleem
How to handle and prevent webhook drops?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:37 PM by Fawzia Aleem
How can I prevent a webhook from being dropped?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:40 PM by Fawzia Aleem
What webhooks will contribute to my rate limit?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:40 PM by Fawzia Aleem
Why have I received an email saying 'Please recheck the webhook settings in your account'?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:40 PM by Fawzia Aleem
Status codes and its reasons

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:40 PM by Fawzia Aleem
How do I apply filters and view a list of tickets using API?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:41 PM by Fawzia Aleem
Can I use my vanity URL or CNAME to make an API call?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:42 PM by Fawzia Aleem
What are the rate limits for the API calls to Freshdesk?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:42 PM by Fawzia Aleem