Multiple Products (21)

How do I set up multiple products on a portal?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:34 PM by Fawzia Aleem
Is it possible to use the same agents and SLAs for multiple products?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:34 PM by Fawzia Aleem
Is there a placeholder for a product-specific activation URL when a new customer signs up?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:35 PM by Fawzia Aleem
How can I make Facebook pages product-specific?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:35 PM by Fawzia Aleem
How to send product-based email notifications?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:35 PM by Fawzia Aleem
How to transfer solution articles from the main portal to the product portal?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:36 PM by Fawzia Aleem
Is it possible to restrict an agent’s access to tickets from one portal only?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:36 PM by Fawzia Aleem
Can I make the Ticket URL sent out with every reply portal-specific?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:37 PM by Fawzia Aleem
Is it possible to restrict the visibility of solution articles with respect to the product portals?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:37 PM by Fawzia Aleem
Is it possible to have product-specific SLA policies?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:40 PM by Fawzia Aleem