Plans & Billing
You will have to make sure that the number of seats you want to reduce are not being used by Agents. To make sure that you only have that many agents in you...
Tue, 18 Jun, 2024 at 4:53 PM
Only the account admin of the account can purchase the Day pass from Admin > Accounts > Day pass. If your mode of payment is not via credit card then ...
Tue, 18 Jun, 2024 at 4:56 PM
If you are on a monthly plan, then you have to pay by credit card only. But if you are in quarterly, half yearly and annual plan you can pay through bank tr...
Tue, 18 Jun, 2024 at 4:59 PM
You can drop an email to sales@freshdesk.com or the contact number is : +1 (866) 832-3090
Tue, 18 Jun, 2024 at 4:59 PM
We do not have an option to pause the account when not in use. The Account would get suspended as soon as the date of payment has passed.
Tue, 18 Jun, 2024 at 5:15 PM