Sandbox-Freshdesk

Increase your agents' productivity by making use of all the features Freshdesk has to offer for your helpdesk workflow. Access customer data righ...

Navigate faster between the various sections in your helpdesk with the icon-based navigation panel and stay on top of helpdesk metrics that matter th...

With the help widget, you can embed solution articles and/or a contact form within your website or product. When your customers need help, they can open...

Customize the ticket form to include different fields specific to the type of your business or your support process using Freshdesk. You can collect ...

Freshdesk lets you collect feedback and support requests directly from your website, portal or any third party web page. This lets your customers sub...

Freshdesk helps you keep track of all the customers reaching out to your helpdesk, letting you create and save them as contacts under the Customers t...

Don’t let emails slip through the cracks! With Freshdesk, you can track issues, prioritize them and work with your team to resolve them faster. Learn...

Requests often come in with limited information and you might end up asking a set of repetitive questions to your customers. While replying, the cust...

The order in which they see conversations within the ticket details page, be it chronological or reverse chronological, should be a choice that they ...

Translate your content into multiple languages and keep them updated  to enable your global customer base to find answers in their own language. Re...