Sandbox-Freshdesk

The Tickets tab lets you filter out and view a list of tickets that you want to get working on. You can filter out tickets by source, type, status, a...

Save time managing your growing knowledge base content with the help of advanced filters, focused workspaces, and bulk actions. Read more about manag...

With the new approval workflow, you can now customize the role of each agent involved in a review process, seamlessly track the status of articles i...