Help widget
You can embed your knowledge base articles into your website, with the help widget. Go to Admin > Channels > Widgets Click Create a new widget Gi...
Tue, 18 Jun, 2024 at 4:32 PM
The help widget allows you to embed a contact form or solution articles on your website. You can customize the appearance of the widget, to match with the b...
Tue, 18 Jun, 2024 at 4:34 PM
You can embed your knowledge base articles and show a contact form on your Wix website with the help widget. To learn more about the help widget, click here...
Tue, 18 Jun, 2024 at 5:03 PM
You can embed your knowledge base articles and show a contact form on your WordPress website with the help widget. To learn more about the help widget, clic...
Tue, 18 Jun, 2024 at 5:04 PM
You can open the contact form on the help widget when your customers click on a button on your website. This can be done with the help of the open article A...
Tue, 18 Jun, 2024 at 5:05 PM
With Freshdesk, you can create articles for all your customers, or restrict articles for select companies or internal agents. You might want to do this for ...
Tue, 18 Jun, 2024 at 5:07 PM
You can use the help widget to show specific solution articles based on which page your customers are looking at. This way you can offer contextual help in ...
Tue, 18 Jun, 2024 at 5:07 PM
You can open a specific solution article on the help widget when your customers click on a button or a link on your website. This can be done with the help ...
Tue, 18 Jun, 2024 at 5:08 PM
You can open the help widget when your customers click on a button or a link on your website. This can be done with the help of the open API. Click her...
Tue, 18 Jun, 2024 at 5:09 PM
You can use the disable ticket fields API to disable certain fields in the contact form. You can use this along with the prefill API to fill a ticket field ...
Tue, 18 Jun, 2024 at 5:14 PM