Collaborator
Possible Questions: How to add a collaborator? Steps to add agents:- Navigate to Admin from the menu. Under Team, click on Agents. Click on th...
Tue, 18 Jun, 2024 at 3:44 PM
Possible Questions How to add collaborators in bulk? Resolution Path 1. Collaborators cannot be added in bulk through the UI. 2. Bulk addition of col...
Tue, 18 Jun, 2024 at 3:44 PM
Possible queries: How to convert a collaborator to an agent? Resolution path: We cannot directly convert a collaborator to an agent. To convert a col...
Tue, 18 Jun, 2024 at 3:46 PM
Possible queries: What is the difference between an agents and a collaborator? How many collaborators can be added to the helpdesk? Can we setup autom...
Tue, 18 Jun, 2024 at 3:46 PM
Possible queries: How to convert an agent into a collaborator? Resolution path: We cannot directly convert an agent into a collaborator. To convert a...
Tue, 18 Jun, 2024 at 3:47 PM