To compare the features of the plans we can use the below link.
https://www.freshworks.com/freshdesk/helpdesk-features/
The above link help us to know the list of features available in each plan and it also help us to know which are the features not available in a particular plan.
Also attached file will help us to know the older plans and the features present in the older plans.
The respective plan and it's features are listed in this link. This is directly copied from the codebase. Please raise an L2 ticket only after confirming if the feature is applicable for the plan.
This is only for internal purpose and do not share this with customers for any reason.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article