Setting up the Redirect URL
Modified on: Tue, 18 Jun, 2024 at 3:46 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Problem Statement
How to construct the Redirect URL?
Resolution Path
- The Redirect URL will be of the format `${redirect_uri}?state=${state}&id_token=${jwt_token}
where the Redirect URI can be obtained from the SSO settings in the Organisation page.
State and Nonce will have to be passed dynamically and should be the same as what is sent by Freshworks.
The id_token will be the JWT generated. Refer to this article to get more information
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