Possible queries:
How to change the subject?
Resolution Path:
Follow the steps below to modify the subject
- Navigate to Tickets tab from the left panel of the page
- Go to a ticket > click on three dots from the ticket details page > click Edit ticket details as shown below.
- From the edit ticket modal, you can change the required subject > click Save. Now the ticket's subject will be updated to the newly modified one.
You can also click on the Edit icon available in the ticket description area and modify the same.
