What to do when the call audio is garbled?
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Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 4:35 PM
- Use a (analog) headset instead of built in computer microphone.
- Reduce ambient noise such as nearby speakers or fans.
- Adjust the distance of the microphone from the mouth – too close can cause audio clipping.
- Adjust microphone levels in the computer’s sound settings.
- Clear browser cache
- Ensure computer has resources available to process a call:
- CPU and RAM are not overutilized
- Close unnecessary applications and browser tabs
- Try disabling the antivirus software
For more information about improving call quality, please refer to this article.
Fawzia is the author of this solution article.
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