We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
If you signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
Freshthemes are not available directly to the users as of now. The only available themes were
Marina theme - latest
Mint theme
Classic theme - oldest.
which can be customized according to your needs.
The download would contain a folder, with text files containing the code that would go under each section within Admin--> Channels --> Portals --> Customize --> Edit theme to edit the existing theme. If you want to import click Import theme to import from zip file. To learn more about importing themes, click here. After customizing, Preview and "Save and Publish" the changes.
