Self Service Portal (36)

How to ensure that users do not change their email address while submitting a ticket, from the portal?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:34 PM by Fawzia Aleem
What is the difference between the Garden and Estate plans in terms of portal customizations?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:36 PM by Fawzia Aleem
How do I restrict customers from editing the ticket properties after a ticket is submitted?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:36 PM by Fawzia Aleem
How do I allow my customers to submit tickets from the portal?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:36 PM by Fawzia Aleem
How do I change "Solutions" to "Knowledge base" on the customer portal?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:36 PM by Fawzia Aleem
Can I change the default landing page on the customer portal?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:38 PM by Fawzia Aleem
How do I hide the login button from the Customer portal?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:38 PM by Fawzia Aleem
How to hide the portal and solution articles from being crawled on a Google search?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:38 PM by Fawzia Aleem
How to auto-suggest solution articles when a customer creates a ticket on our portal?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:38 PM by Fawzia Aleem
How to setup a multilingual portal?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:39 PM by Fawzia Aleem