If you signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.

As of now, only Supervisors and Admins will be able to access the reporting suite. Customers could generate manual reports using the 'Export' tab option on the ticketing section of the customer portal. 


This report will contain the basic ticket parameters like ticket ID, status, description, etc. as well as the fields that are selectively displayed to the customers.