Sandbox-Freshdesk

Account administrators (your role on the portal) would be able to download their Freshdesk account invoices from within the helpdesk.  Please navigate to...

Account cancellations can be performed by the Account Administrators of your Freshdesk account, 24 hours before Freshdesk suspends your account and  ...

Once you create your account with Freshdesk, you will receive an activation email to the email address given as "Contact Information". This activa...

Subscription upgrades can only be performed by the Account Administrators of your Freshdesk account by following the steps below. Navigate to Admin fro...

As an Account Administrator of your Freshdesk account, you can add more agents by purchasing additional agent seats by following the steps below. Navi...

Please note that you could have only one primary email address listed in the Account under Admin -> Account Details for receiving invoices from your acc...

When you export the helpdesk data from Admin -> Account -> Account Details -> Export Data, you would receive a file in the XML format. Please try ...

Please go to Admin -> Account  -> Account Details  to change the primary contact details listed here. Kindly note that you would be able to make chan...

Here are some simple steps to help you get your account invoice: 1. Access your Account Details:  To access your account details, you need to have the A...

This means that you're on the old Sprout plan, which is free for 3 agents forever.  If you are looking to add more agents or upgrade to a higher...