How can i include survey on an email?
Modified on: Tue, 18 Jun, 2024 at 4:43 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
You can insert a satisfaction survey to a specific reply by changing the settings under Admin-->Customer Satisfaction and Allow agents to add survey links to specific emails.
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