How to change the agent primary language?
Modified on: Tue, 18 Jun, 2024 at 4:46 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
- Please click on the agent profile icon in the top right corner.
- Go to profile settings.
- Select the required language from the Language drop-down.
- Click on 'Save changes'.
Once the settings are saved, the agent will be able to view the portal in the selected language.
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