We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
If you signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
Please navigate to Admin > Account > Helpdesk Settings , and change the primary language of your product portal.
We support multiple languages from the Pro plan which can also be managed under helpdesk settings. Once you set up secondary languages, the primary language of the portal will be locked.
Feel free to reach out to support@freshdesk.com in case you are looking to manage the primary language after setting up secondary languages.
To see the complete list of languages supported by Freshdesk, click here.
