In the settings for Surveys -- what does it mean to send "All Replies Sent to Customer" : Sandbox-Freshdesk

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Created by: Fawzia Aleem

Modified on: Tue, 18 Jun, 2024 at 4:51 PM

This is a setting that would automatically attach the satisfaction survey in every reply that the agent sends out to the customer.

Fawzia is the author of this solution article.

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