Yes, you can restore the contact so that all emails from the contact come in as valid tickets and are not marked as spam. Go to the Customers tab > Contacts > click on the hamburger menu on the top left on this page to choose 'Deleted' contacts and restore the contact from this page.
After deleting a contact, emails from that email address do not come into the system. Is there a way to 'un-delete' or re-enable new tickets from that email address? Print
Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 4:53 PM
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