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A point of contact from a company is being replaced by a new person, how can the new person take care of the old tickets.
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How do we block a client/mail id from creating tickets?
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Ticket creation notification is not translated in French
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I need to recover a deleted company.
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my customers are unable to create a new account in the customer portal using the same e-mail of the ticket
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How can I reactivate a customer's email address?
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After deleting a contact, emails from that email address do not come into the system. Is there a way to 'un-delete' or re-enable new tickets from that email address?
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Can I have editable address field in the New Ticket/Add Contact?
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What does it mean when the ticket icon next to a contact's company name is highlighted?
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When creating new contacts, is there a way to know if a contact for this person has already been made?