Can I remove the attach file option in tickets?
Modified on: Tue, 18 Jun, 2024 at 4:53 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
You can remove the '+Attach file' option using CSS customisation which is available from the Garden plan and it can be done only for the customer portal.
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