Tickets (90)

A ticket is linked to the wrong company

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:44 PM by Fawzia Aleem
Is there a way to see someone working on an email from the table view?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:44 PM by Fawzia Aleem
I would like to know how to enable Traffic Cop

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:46 PM by Fawzia Aleem
Does it cost more to set up another product portal?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:46 PM by Fawzia Aleem
Can freshdesk have separate ticket lists for different departments?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:46 PM by Fawzia Aleem
I don't see the tickets of a contact when I search using the email address

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:47 PM by Fawzia Aleem
View ticket information.

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:47 PM by Fawzia Aleem
Is there a way to see who is assigning the tickets and who they are assigning them too?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:47 PM by Fawzia Aleem
Can I create ticket templates that my customer can choose?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:47 PM by Fawzia Aleem
Can I delete all tickets older than X days?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:47 PM by Fawzia Aleem