How can I prevent agents from seeing all contacts?
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Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 4:53 PM
A custom role can be created where the agent does not have access to the Contacts tab. But the agent will still be able to view the Requester details in each of the tickets. Custom Roles is available only from the Estate plan.
Fawzia is the author of this solution article.
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