I do not have observer and supervisor rules.
Modified on: Tue, 18 Jun, 2024 at 4:54 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
The reason you do not have the Observer and Supervisor rules could be because you are in the Sprout plan. From the Blossom plan you would be able to view this from the Admin tab.
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