I need to close down some auto-replies from clients
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Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 4:54 PM
You can create a Dispatch'r rule that would close/ mark these tickets as Spam/ delete them. Please move to Admin--> Dispatch'r--> New Rule and set the conditions such as Subject contains words like "Auto-reply", "Out Of Office" etc and set the actions to Skip the New Ticket Notification and Close it/ Mark it as Spam.
Fawzia is the author of this solution article.
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