Do you have to open the mobile app in order to get ticket notifications?
Modified on: Tue, 18 Jun, 2024 at 4:55 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
If the notifications have been turned on then the mobile notifications would be displayed even when the mobile app is not open.
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