How do I view deleted contacts?
Modified on: Tue, 18 Jun, 2024 at 5:03 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
When a contact is deleted or blocked it is not completely purged from the system. Instead, it is moved to the list of "Deleted" contacts in Freshdesk and you can restore these contacts as and when needed.
To view the deleted contacts in Freshdesk, please navigate to the Contacts tab and click on the Hamburger [3 horizontal lines] menu, where you will be able to find "Deleted Contacts" list.
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