How to set time zone of an agent?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:03 PM by Fawzia Aleem

As an admin, you can click on Admin > Team> Agents > Edit and then set a time zone for the agents.

As an agent, click on the profile picture at the top right corner > choose Profile settings and then choose the time zone.