Does the bot automatically recommend example questions that can be mapped to a question?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:04 PM by Fawzia Aleem

Yes, Freddy Answer Bot learns from your customer conversations to offer question suggestions that can be mapped to an existing question. You can either ‘accept’ or ‘reject’ the suggestion. You can also manually add example questions to improve the quality of answers.

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