The reports and widgets in Analytics have a refresh time of 30 minutes which is standard across all the Freshdesk plans. Hence the widgets/reports cannot be configured to reflect live data unlike the Dashboard feature, which is based on live data.
Can the data in reports/widgets be made realtime? Print
Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 5:08 PM
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