Can I take a ticket export for past one year?
Modified on: Tue, 18 Jun, 2024 at 5:11 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
You can take an export for any time range that you specify. Also, make sure that you take the export from the Archived list view as well so that you do not miss out on the tickets that are Archived.
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