Although Freshdesk offers integration with Instagram, it should be noted that it is not a native integration. Instead, you can utilize an app developed and supported by a third-party vendor called Swedbyte to connect Instagram with Freshdesk. If you require assistance or have any inquiries regarding the Instagram integration, please reach out to Swedbyte directly by emailing them at instagram@swedbyte.se. They will be able to provide you with the necessary support and guidance for utilizing the Instagram integration within Freshdesk. You can find the app in the Freshworks Marketplace here:
[Link: Freshdesk Instagram Integration by Swedbyte].
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