Some of the key benefits of using Answerbot include:
- Learns instantaneously when new answers are added
- Gives human touch by engaging in small talk and has 'Transfer to agent' capabilities
- Can provide precise answers, besides suggesting articles
- The agent can add up to 5 or more variants for one question
- Can set up bots flows which are step by step conversational flow that you want a bot to perform while engaging with your users. You can set up messages to be sent or actions to be performed by the bot while creating bot flows.