Troubleshooting Email Issues (18)

Why are customers not receiving emails from Freshdesk?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:52 PM by Fawzia Aleem
Why are emails not converted as tickets?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:53 PM by Fawzia Aleem
Why are agents receiving tickets in their mailbox apart from the helpdesk?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:56 PM by Fawzia Aleem
Email Delivery Failure Notification for 'Message not delivered' error

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:56 PM by Fawzia Aleem
How to avoid ticket duplication issue in Freshdesk?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:58 PM by Fawzia Aleem
Troubleshooting Email Attachment Issues

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:09 PM by Fawzia Aleem
How to disable support email to ticket conversion?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:11 PM by Fawzia Aleem
Why am I getting SMTP server error during custom email setup?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:17 PM by Fawzia Aleem