Sandbox-Freshdesk

This usually happens when you configure notifications in JIRA and it is linked to one of the support addresses configured in Freshdesk.  You can just re...

The Freshdesk-Salesforce integration helps in providing more information for the teams working on any one of these tools. For a team using Salesforce, it wo...

No, the widget is available only in the Ticket Details Page on Freshdesk and all modifications to linked/new opportunities can only be made from there.

You can add apps to your Freshdesk account from the Freshdesk Apps Gallery. Based on an app's complexity and the availability of its features, it is eit...

We load ticket information using visual force pages in Salesforce, and so you'll have to allow cookies from freshdesk.na15.visual.force.com to ensure th...

Using the Freshdesk-Salesforce integration, you would be able to view the Ticket ID, Subject, and Properties in Salesforce.  As of now, ticket conversat...

Please navigate to "apps.freshdesk.com" and search for MailChimp to install this. Kindly make sure you have a MailChimp account to integrate with ...

You cannot create mailing lists in Freshdesk. However, you can make use of the Mailchimp integration with Freshdesk to create mailing lists in Mailchimp and...

Zoho CRM is a web-based customer relationship management application that has a native integration in Freshdesk. This integration would allow you to fetch r...

E-commerce is a recently developed platform on Freshdesk which would enable you to bring the Ebay channel into the helpdesk. This is a feature enabled upon ...