Integrations
With the Freshmarketer integration, you can now view customer sessions on every ticket generated in Freshdesk. A session replay is a recording of the custom...
Tue, 18 Jun, 2024 at 5:02 PM
You can create tickets for the comments on your WordPress website using the Freshdesk plugin for WordPress. You can create a ticket for every comment a ...
Tue, 18 Jun, 2024 at 5:05 PM
Apart from attending your calls, providing post-call support by converting calls into tickets within Freshdesk, the advanced Freshdesk - Freshcaller integra...
Tue, 18 Jun, 2024 at 5:05 PM
This might be because user does not have enough permissions to access the app. In the SF page, navigate to Setup > Manage apps > Connected apps &...
Tue, 18 Jun, 2024 at 5:06 PM
You can integrate Freshdesk with the app called 'Hide/Disable Ticket Fields'. When there are several irrelevant default and custom Ticket field...
Tue, 18 Jun, 2024 at 5:09 PM
At times, you would want to integrate your helpdesk with Shopify so that you can bring your customers' details into the helpdesk. Navigate to Admin ...
Tue, 18 Jun, 2024 at 5:17 PM
Yes, this is possible- however, please use the following variables for ticket description, last public note, and last private note so that only the text con...
Tue, 18 Jun, 2024 at 5:17 PM