Portal
Once we have added the secondary languages under Admin -> Helpdesk settings -> Languages -> Manage languages, we can choose the languages to be vis...
Tue, 18 Jun, 2024 at 4:44 PM
Custom URLs can be enabled for the default portal in addition to enabling them for the multi-product portal. Publish the CNAME records in the DNS porta...
Tue, 18 Jun, 2024 at 5:06 PM
We offer two options for customers to export their ticket data from the Customer Portal in Freshdesk: 1. CSV (Comma-Separated Values) format. 2. Excel ...
Tue, 18 Jun, 2024 at 5:15 PM