Possible Questions: How long is the data retained in Freshdesk? Resolution Path: Data is retained as long as the customer is active and using ou...

In Freshdesk, a contact can be soft-deleted or hard-deleted and questions may arise with respect to the data retention when a contact is deleted. Resolu...

Possible Questions: How can I be sure that my data is safe with Freshdesk? Where is the data hosted? How is the data stored? What information securit...