Ticket Refresh
Possible queries: Page does not redirect to list view when resolved. What is focus mode? Resolution Path: If the customer is reaching out stating...
Tue, 18 Jun, 2024 at 3:46 PM
Possible Queries: Unable to set group from list view. Resolution Path: Validate the account details. Obtain details on the issue faced, error show...
Tue, 18 Jun, 2024 at 3:46 PM
Possible queries: Why is overdue tag showing? Can I make custom labels? When does the Undelivered label show up? Resolution path: The labels, also...
Tue, 18 Jun, 2024 at 3:47 PM
Possible queries: Auto refresh icon not visible Update bubble is not showing Resolution path: Validate account details. The auto refresh/updat...
Tue, 18 Jun, 2024 at 3:48 PM
Possible queries: Table view column is not saved. Resolution path: With ticket list views, we have two formats which can be chose from - Card View...
Tue, 18 Jun, 2024 at 3:48 PM
Possible queries: Ticket list view is not loading. Resolution Path: Validate account and agent details. Get HAR file and videograb and check fo...
Tue, 18 Jun, 2024 at 3:49 PM